About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the centre of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, we’re proud to drive progress for our clients and our communities.

Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the centre of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging.

We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

- We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together excellent minds to create innovative solutions that make a difference for our clients worldwide
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

What You’ll Be Doing (Position Summary):

The Application Developer is responsible for the detailed technical design and development of applications using various technology platforms. The role utilizes a solid understanding of business dynamics to conduct impact analysis and provide feedback on problems with recommended solutions. The Application Developer determines methods and approaches to projects,



transforming business requirements specifications into programming instructions, designing, coding, and testing programs.

In this role as part of production application support is accountable for ensuring the delivery, reliability, and ongoing operations of production applications and infrastructure. The role is responsible for incident and problem management, service continuity management, and the execution of operational standards and business requirements, including 24/7/365 on-call support for critical issues. The incumbent acts as the central point of contact for production issues and collaborates with internal and external stakeholders to maintain service levels and operational excellence.

The role also plays a key part in the development and implementation of database management solutions, supporting the company’s backup plans. Considerable judgement and autonomy are exercised in day-to-day tasks, including data source analysis and negotiation with users regarding requirements.

How You’ll Succeed (responsibilities):

Programming Skills:

- Develop, code, and test end-to-end stack of applications.
- Review, analyze, and modify programming systems, including coding, testing, and debugging.

Systems Implementation:

- Participate in and conduct technical design, development, and integration of cross-functional, multiplatform application systems.

Troubleshooting and Technical Skills:

- Work closely with key business and technology partners to ensure business and client impact issues are well understood and addressed.
- Ensure adherence to all regulatory and information security standards and policies in application management.
- Provide technical guidance concerning business implications of application development projects.
- Act on production issues within supported applications and for cross-LOB applications utilizing shared services or infrastructure.
- Build, monitor, and report on alerting processes; identify opportunities for process improvement, automation, and policy development.
- Liaise with development peers and maintain constructive relationships with internal and external partners/clients.
- Ensure compliance with SLAs and departmental KPIs, and maintain effective communication and notifications with all stakeholders.




- Provide on-call support for critical production issues, including incident and problem management, and service continuity management.
- During on-call support, willing to work extra hours if needed.

Relationship Management:

- Build strong relationships and partnerships with technical team members, clients, vendors, and peers.
- Lead discussions, listen, and ask questions to ensure problems/issues are identified and resolved.
- Communicate detailed information in an impactful way, verbally and in writing.

CROSS-FUNCTIONAL RELATIONSHIPS:

- Collaborates with peers inside and outside the work unit to identify, discuss, and resolve business issues related to application development.
- Interacts regularly with business partners, technology teams, and vendors to obtain and exchange information, clarify requirements, and resolve issues.
- Works closely with internal clients to ensure systems and processes supporting applications are operating effectively and efficiently.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.

AUTHORITIES/DECISION RIGHTS:

As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

Experience:

- 5+ years of experience

Who You Are (skills/qualifications):

Must Have Skills:

- 3-5 years’ experience as an Application Developer/Support and Integration Specialist.
- Good knowledge and understanding of Software Development Life Cycle.
- Proficient in databases (Oracle, PL/SQL), batch processing, TFS, Agile methodologies, Informatica, Azure Services, Databricks, Python, Scala, Github, DevOps and IDE usage with AI tools (Copilot). firewalls, FTP, and SFTP.
- Experience in application production support, logical thinking, organizational and troubleshooting skills.
- Experience with creating, running, scheduling and maintaining Autosys Jobs , Data bricks pipelines
- Ability to manage relationships with technology and business partners.
- Degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field.

Good to Have:

- Experience with Netezza, and SAS
- Preferable knowledge of Retail credit Warehousing concepts.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement

📌 Application Developer - Production Support-28952] (Hyderabad)
🏢 CIBC India
📍 Hyderabad