• Manage market data requests, orders and lifecycle activities
- Perform invoice reconciliation and validation
- Maintain MDM inventory and related tools
- Handle vendor declarations and compliance activities
- Prepare reports and track KPIs/SLAs
- Investigate operational issues and recommend resolutions
- Act as SME for Market Data Operations processes
- Train and mentor analysts/current team members
- Ensure SOP adherence and support process reviews
- Collaborate with global and cross-functional teams
- Escalate risks, exceptions and complex scenarios proactively
- Contribute to process improvement and team projects
- Support stakeholders with market data-related queries