International BPO Customer Service Executive Job Title: Customer Service Executive / International BPO Executive Company Name: Eclerx Pvt Job Location: In mohali Job Type: Full-time Main Responsibilities:

- Handle international customer queries and concerns through inbound and outbound calls.
- Provide accurate information and effective solutions to customers.
- Maintain a professional, polite, and customer-focused approach on every call.
- Understand customer requirements and resolve issues within the defined process guidelines.
- Document customer interactions and update relevant records accurately.
- Meet quality, productivity, and performance targets.

Required Experience: Fresher & Experienced candidates are welcome to apply.

Skills Required

- Good verbal communication skills in English.





- Strong customer service and interpersonal skills.
- Ability to handle customers professionally over calls.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced workplace.
- Willingness to work in rotational shifts, including night shifts if required. Join our International BPO process and build your career in a dynamic customer service environment!

Pay: ₹241,000.64 - ₹1,221,564.80 per year

Benefits

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund

Work Location: In person

📌 Analyst (Sahibzada Ajit Singh Nagar)
🏢 Eclerx
📍 Sahibzada Ajit Singh Nagar