The Role

Titan CEO is seeking an experienced AI Automation & CRM Systems Specialist to help build the systems, workflows, and automation infrastructure that will power our next stage of growth.

We are in the middle of a significant operational transformation, moving manual, fragmented processes into scalable workflows across our CRM, communications, reporting, and internal operations. We have the strategy, business context, and high-level process architecture. We are looking for an exceptional hands-on builder and executor who can translate that direction into functioning systems.

A major focus of this role will be building within Topline OS, our GoHighLevel-based CRM environment

. You should bring at least 3–5 years of deep, hands-on GoHighLevel experience and be highly comfortable building complex workflows, triggers, pipelines, automations, integrations, data structures, and reporting solutions.

Equally important, you will help us build the next layer of Titan's operational infrastructure through AI agents, AI-powered workflows, connected business systems, and intelligent automation

.

This is not a role for someone who needs every technical step prescribed. We will provide the business objective, process architecture, and strategic direction, but we need someone who can connect the dots, ask smart questions, identify gaps, recommend the right technical approach, and independently execute through completion.

This is a full-time independent contractor engagement anticipated to last approximately six months, with significant work already identified and the potential for the relationship to evolve as Titan continues to scale.

What You’ll Own****GoHighLevel / Topline CRM Development & Automation A significant portion of your initial work will focus on building and optimizing Titan's Topline/GoHighLevel infrastructure across our programs and markets.

You will

- Build, test, troubleshoot, and optimize sophisticated workflows within Topline/GoHighLevel across sponsorship, nominations, awards, membership, events, Peer Groups, Executive Retreats, and other business processes.
- Translate process maps and business requirements into technically sound automations, including triggers, conditions, branches, tags, custom fields, opportunities, pipelines, smart lists, objects, email/SMS sequences, notifications, tasks, and follow-up logic.
- Build CRM infrastructure that reduces manual follow-up, repetitive data entry, spreadsheet management, administrative work, and dependence on team members remembering the next step.
- Develop and maintain integrations between GoHighLevel and systems such as Asana, Awards Force, Calendly, Stripe, document-signing platforms, Google Workspace/Sheets, payment platforms, and other tools as needed.
- Build scalable processes that can operate consistently across multiple markets while appropriately accounting for differences in timing, audiences, programs, and business requirements.
- Troubleshoot workflow failures, data issues, integration problems, and edge cases, identifying root causes rather than applying temporary fixes.
- Help establish scalable CRM architecture, documentation, naming conventions, tagging structures, QA practices, and technical standards as the system grows.

AI Automation, Agents & Business Systems Beyond Topline, a major focus of this role will be helping Titan build the AI and automation infrastructure that changes how work gets done across the organization

.

You will





- Design and build end-to-end AI-powered workflows and automations that transform manual, multi-step business processes into scalable systems.
- Build AI agents and agentic workflows capable of completing multi-step work, accessing appropriate business context and data, interacting with company systems, using defined tools and business logic, and escalating decisions or exceptions requiring human judgment.
- Develop reusable AI tools, capabilities, prompts, workflows, and internal solutions that increase team capacity across operations, marketing, communications, research, reporting, program management, and other recurring work.
- Design and build the connected technology stack behind these workflows , determining how Topline/GoHighLevel, project management tools, communications platforms, documents, scheduling systems, databases, reporting tools, and AI solutions should interact to create functioning end-to-end systems.

- Build integrations and workflow orchestration using APIs, webhooks, n8n, Make, Zapier, AI models, databases, and other technologies appropriate to the business problem.

- Determine where traditional rules-based automation is the right solution versus where AI reasoning or an agentic workflow creates meaningful value.
- Design workflows with appropriate triggers, conditional logic, data movement, AI processing, system actions, human approvals, exception handling, error management, monitoring, and safeguards.

- Translate leadership's desired future state into technical architecture, identifying missing requirements, dependencies, edge cases, and opportunities to improve a process before building it.

- Build, test, document, monitor, troubleshoot, and continuously improve AI and automation solutions after implementation.

Data Integration & Business Intelligence You will help turn Titan's operational data into reliable, actionable business intelligence.

You will

- Connect data across systems and create reliable flows of information rather than isolated tools and spreadsheets.
- Build automated dashboards and reporting that give leadership visibility into KPIs, pipeline performance, milestones, market health, engagement, conversion, program performance, and other critical business metrics.
- Help establish reliable data structures and sources of truth across Titan's systems.
- Design data flows that allow information generated through CRM, AI, and automated workflows to become useful business intelligence.
- Build appropriate alerts and reporting mechanisms that proactively surface key changes, risks, missed milestones, or opportunities rather than requiring leaders to search for them.
- Validate data accuracy and build QA processes to ensure teams and leadership can trust the information produced by automated systems.

Process Engineering & Technical Problem Solving We need someone who can understand the business problem behind what is being built.

You will

- Take high-level process architecture and desired future states and translate them into detailed technical requirements and executable workflows.
- Ask thoughtful questions about why a process exists, where it breaks, what is creating unnecessary work,



what exceptions need to be accounted for, and whether there is a better way to accomplish the intended outcome.
- Analyze existing workflows to identify opportunities for simplification, automation, AI enablement, and better system design.
- Identify dependencies, edge cases, failure points, data requirements, and downstream implications before building.
- Recommend technical solutions when multiple approaches are possible and clearly articulate the tradeoffs.
- Own projects from requirements through technical design, build, testing, QA, documentation, launch, monitoring, and iteration.
- Troubleshoot independently and identify root causes rather than waiting for someone else to prescribe the solution.
- Create clear technical documentation so workflows can be understood, maintained, improved, and scaled over time.

What We’re Looking For

- 3–5+ years of substantial, hands-on GoHighLevel experience , with demonstrated experience building complex workflows and automations beyond basic campaigns and funnels.

- Portfolio or concrete examples of GoHighLevel systems you have personally architected, built, tested, and maintained.
- Ability to work effectively within, integrate, and build upon Titan’s existing technology stack, including GoHighLevel/Topline OS, Microsoft Teams, Asana, SignWell, Mailchimp, Awards Force, Hivebrite, Stripe, Square, Google Workspace/Google Sheets, QuickBooks, WordPress, Calendly, Claude, ChatGPT, and other AI and automation tools, with the ability to connect systems through APIs, webhooks, and automation platforms such as n8n, Make, or Zapier.

- Demonstrated hands-on experience building AI agents and production AI workflows , beyond simply using ChatGPT or other generative AI applications.

- Experience building AI solutions that interact with business applications, company data, APIs, and external tools to complete multi-step work.
- Significant experience building business process automations using platforms such as n8n, Make, Zapier, Power Automate , or comparable technologies.

- Strong experience working with APIs, webhooks, authentication, JSON, data mapping, conditional logic, system integrations, and workflow orchestration .

- Ability to evaluate a business process and design the technical stack and system architecture required to automate it end-to-end.
- Strong understanding of AI workflow concepts such as tool/function calling, structured outputs, prompt and context design, knowledge/retrieval systems, human-in-the-loop workflows, error handling, and monitoring.
- Experience building reusable AI tools, workflows, or internal automation systems that materially reduced human workload.
- Experience building dashboards, automated reporting, and business intelligence solutions.

Experience with Power BI, Looker Studio, Tableau, or similar tools is valuable.

- Strong understanding of CRM architecture, pipelines, data hygiene, tagging, custom fields, contact management, and lifecycle automation.
- Experience with databases, SQL, data warehouses, or related data infrastructure is strongly preferred.
- Exceptional critical-thinking and problem-solving skills. You naturally ask questions, identify gaps, and think several steps downstream.
- Strong attention to detail and an ability to thoroughly test your own work before considering something complete.
- Comfortable operating in a rapidly changing environment
- Strong written and verbal communication skills

Compensation is $2,600/month.

📌 AI Automation & CRM Systems Specialist (India)
🏢 TITAN CEO
📍 India