JOB PURPOSE

The AGM - Design plays a pivotal role in shaping the visual and functional excellence of airport interiors, ensuring alignment with global standards. This role is responsible for conceptualizing, strategizing, and overseeing the execution of high-quality finishes that enhance the terminal’s ambience and passenger experience. By integrating innovation, compliance, and cost-effective design solutions, the role ensures seamless project execution while maintaining aesthetic and functional integrity, to uphold excellence in airport design and infrastructure.

ORGANISATION CHART

AGM – Design --> Chief Executive Officer - DIAL --> Head – Finishes

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Design Strategy & Concept Development

- Develop and monitor the implementation of architectural and interior design concepts aligned with world-class airport standards & industry norms.
- Strategize the inclusion of new elements like artwork, upgraded materials, and functional improvements.
- Ensure conceptualization aligns with site feasibility, utilizing industry-standard software (AutoCAD 2D/3D, SketchUp, Photoshop, BIM, Lumion, Revit).
- Establish design iteration timelines and approval cycles to streamline design processes.
- Review and refine spatial layouts to optimize functionality, passenger flow, and commercial viability while maintaining design integrity and aesthetic coherence.
- Review and approve detailed joinery, millwork, ceiling designs and other architectural designs to maintain consistency in finishes.

- Design Approval Turnaround Time
- Design Feasibility Success Rate

AOP, Budget & Financial Management

- Give inputs for the AOP Preparation for the department.
- Prepare comprehensive Bills of Quantities (BOQs), estimates, and specifications for procurement and execution.
- Assess cost variations, rate analyses, and budgeting for new materials and finishes, as per the requirement.





- Achievement of the targets defined in AOP
- Deviation from department budget – Budgeted vs. Actuals

Planning & Execution of Finishes

- Oversee the transition from conceptual design to approved execution plans, ensuring compliance with site constraints.
- Guide the creation of detailed mock-ups for approved concepts to facilitate visualization and refinement.
- Manage SAP documentation for work awards, including Non-Financial Approvals (NFAs) and other necessary approvals.

- Design to Execution Plan Timeline Adherence
- Mock-up Success Rate

Compliance & Quality Assurance

- Conduct design reviews for any new unit additions, ensuring alignment with established aesthetics and functional standards.
- Monitor execution activities to prevent deviations from design standards, ensuring uniformity and quality.

- Number of Designs Reviewed Vs. Finalized
- Quality Compliance in Design

Performance Metrics & Innovation

- Set benchmarks for approval timelines, concept iterations, and specification finalization.
- Monitor competitor initiatives and industry trends to introduce innovative design strategies.
- Continuously refine and adapt execution strategies based on project complexity and airport functional requirements.

- Innovation Adoption Rate
- Passenger Feedback

KEY ACCOUNTABILITIES - Additional Details

Responsibilities

Key Performance Indicators (KPIs)

Team Development & Management

- Conduct periodic evaluations, identify training needs, facilitate skill development programs, and enhance team competencies.
- Address team concerns, provide guidance, and create opportunities for qualified growth.




- Foster a culture of collaboration, accountability, and continuous improvement.

- Attrition rates
- Employee Engagement scores

EXTERNAL INTERACTIONS

- Airport stakeholders, hospitality operators, commercial tenants, and branding consultants.

INTERNAL INTERACTIONS

- Detailed discussion with concerned interdepartmental teams for design requirements to analyze the dependability.
- Regular interaction with other disciplines for getting necessary support/ input in terms of required building services

FINANCIAL DIMENSIONS

- Capex
- Opex

OTHER DIMENSIONS

- Manage and mentor a design team of at least 1 GM, 2 AGMs, 2 Managers, 3 architects or designers, overseeing daily workflows, quality, and coordination.

EDUCATION QUALIFICATIONS

- B. Arch (Required)
- M. Arch (Preferred)

RELEVANT EXPERIENCE

- 10+ Years of total experience
- At least 7-8 Years of experience of Interior design & Finishes

COMPETENCIES

- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus
- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Finishing Works (Proficient)
- Furniture, Fixtures and Equipment Integration (Proficient)
- Retail Design and Fit Out (Proficient)
- Materials and Finishes Selection Knowledge (Proficient)
- Exterior Envelope and Façade Works (Proficient)
- Universal Design and Accessibility Standards (Proficient)
- Value Engineering (Proficient)
- Lighting and Acoustics in Passenger Terminals (Proficient)
- Egress Planning (Proficient)
- Interior Landscaping and Art Integration (Proficient)
- Quality Control (Proficient)
- Architecture and Visualization Software Proficiency (Proficient)
- Ergonomic Design Knowledge (Proficient)
- Aesthetic Ideation and Branding (Proficient)

📌 AGM - Design (Delhi)
🏢 GMR Group
📍 Delhi