About Us:

We are working with a growing and scaling CPG brand in its next point of inflection. As we continue to scale, we’re building a team of entrepreneurial, curious, and collaborative people who thrive in a fast-paced environment and want to help shape the next chapter of a rapidly growing consumer brand.

This is an exciting opportunity to join a well known and loved CPG brand that combines the energy of a high-growth challenger brand with the reach and momentum of a nationally distributed business.

? Offshore: India / Philippines Preferred

⏰ 40 hours per week with Benefits (US EST Time Zone)

? $13.00-$15.00/hour

Who We’re Looking For:

Our Accounts Receivable Analyst will own the order-to-cash cycle for our grocery retailers.

Much of this role is figuring out what actually happened. Retailer payments arrive short, and the reason is rarely stated plainly, it sits in a promotional agreement, a shipment record, a pricing table, or a claim code that doesn’t mean what it appears to mean. You’ll reconstruct the story from source documentation, reach a conclusion you can defend, and then act on it.

The right person is comfortable working from incomplete information, methodical about documentation, and doesn’;t hand off a question until they’ve taken it as far as they reasonably can. This role reports to the Director, Revenue & Systems and works independently within established AR controls and policies.

JOB RESPONSIBILITIES:

- Own the order-to-cash cycle from invoicing through collection and resolution
- Monitor AR aging and proactively manage past-due balances
- Perform timely and accurate cash application
- Research deductions, shortages, pricing discrepancies, allowances, chargebacks, returns, and other payment variances




- Validate claims using appropriate source documentation before communicating conclusions or escalating issues
- Manage customer portals and the supporting documentation required for payment and dispute resolution
- Investigate EDI and invoicing exceptions, coordinating resolution with the appropriate internal or external partners
- Maintain accurate notes, documentation, follow-up dates, and supporting records for outstanding items
- Partner with Sales and other cross-functional teams to resolve customer issues while maintaining clear ownership of AR responsibilities
- Support month-end close activities, including aging review, accrual support, and reporting as assigned
- Maintain established AR controls and follow company policies and procedures
- Provide accurate, well-researched information when communicating internally and externally
- Prioritize workload independently and meet established deadlines without routine managerial follow-up
- Escalate issues appropriately after completing reasonable investigation, clearly communicating what has been researched, what is known, and what remains unresolved
- Participate in process improvement, documentation, and the scalability of AR processes

WHAT SUCCESS LOOKS LIKE:

- Customer accounts are accurate, current, and actively managed
- Cash and deductions are processed accurately and timely
- Issues are researched before escalation




- Information communicated to others is validated and reliable
- Commitments and follow-ups are tracked with little management oversight
- Established processes and documentation are used effectively
- Cross-functional partners trust the accuracy and completeness of AR information

JOB REQUIREMENTS:

- 3–5 years of AR, trade finance, deduction management, or related experience
- CPG, food & beverage, or consumer products experience required
- Experience managing high-volume customer accounts and complex deductions
- Robust understanding of AR aging, collections, cash application, account reconciliation, and deduction resolution
- Experience with ERP systems and trade promotion management (TPM) systems
- Strong Excel skills and the ability to analyze transaction data
- Ability to trace transactions across multiple systems and documents to determine root cause
- Strong written and verbal communication skills
- Demonstrated ability to organize competing priorities and independently manage follow-up
- High degree of accuracy, judgment, curiosity, and accountability

PREFERRED QUALIFICATIONS:

- Familiarity with EDI concepts and transaction sets (810, 820, 850)
- Experience with retailer and distributor portals such as Kroger, Costco, Walmart Retail Link, UNFI, and Target
- Experience with Salesforce-based ERP or QuickBooks Online
- Exposure to deduction management software

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. We are proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.

📌 Accounts Receivable Analyst (India)
🏢 SBcollective
📍 India