Shift: US Night Shift – 9:00 PM to 9:00 AM (Any 9 hours)
About Bhanzu
Bhanzu is reimagining how children learn mathematics by combining strong pedagogy with modern technology. Founded by Neelakantha Bhanu, the World's Fastest Human Calculator, Bhanzu currently serves 70,000+ students across 20+ countries, including the US, UK, Canada, Australia, New Zealand, and the Middle East.
Job Summary
We are looking for a Calling Executive – US Process to connect with students and parents, remind them about scheduled sessions, encourage timely attendance, and address basic concerns related to their classes.
Key Responsibilities
- Call students and remind them about their scheduled sessions.
- Follow up with students regarding attendance and absenteeism.
- Communicate professionally with students and parents.
- Address basic concerns and encourage students to attend their classes.
- Maintain a positive and customer-friendly approach during calls.
- Track attendance and report recurring absenteeism to the concerned team.
- Maintain accurate records and update relevant CRM/communication platforms.
Requirements
- Excellent verbal and written communication skills.
- Valuable interpersonal skills and ability to build rapport quickly.
- Customer-focused attitude with the ability to handle queries professionally.
- Strong attention to detail and accurate record-keeping.
- Comfortable working with CRM and communication tools; training will be provided if required.
- Flexible to work according to US customer time zones.
- Willingness to work from office and adapt to dynamic workflows.
Why Join Us?
- Opportunity to work with a growing global EdTech organization.
- Exposure to international customers and US-based processes.
- Professional and collaborative work environment.
- Opportunity to develop communication, customer handling, and CRM skills.
Interested candidates can apply through Indeed with their updated resume. Pay: ₹30,000.00 - ₹40,000.00 per month