About the Company
Pidge is a leading technology-driven logistics platform helping businesses deliver with reliability, transparency, and scalability. We empower enterprises to streamline operations, delight customers, and drive sustainable growth.
About the Role
We are looking for a Service Account Manager (SAM) to strengthen client relationships, ensure high customer satisfaction, and drive retention and expansion across assigned accounts.
Responsibilitie
Own and manage a portfolio of accounts, ensuring long-term partnerships
Develop account strategies to meet customer goals and business objectives
Build trust-based relationships with client stakeholders
Identify upselling and cross-selling opportunities for growth
Partner with Sales, Product,



and Support teams for seamless service delivery
Track account performance, identify risks, and implement solutions
Share insights, reports, and recommendations with leadership
Qualifications
5–8 years’ experience in Account Management, Customer Success, or B2B Sales
Required Skills
Excellent communication, relationship management, and problem-solving skills
Ability to understand customer objectives and design tailored solutions
Strategic and analytical thinker who thrives in energetic environments

📌 Service Account Manager (Gurugram)
🏢 Pidge
📍 Gurugram