Voice Process – Customer Support Executive

Work Mode: Work from Office
Working Days: 5.5 Days per Week
Shift: Rotational Shifts
Week Off: Rotational

Job Summary

We are hiring Customer Support Executives for a voice-based customer support process. The role involves handling customer interactions over the phone, understanding customer concerns, providing accurate information, and maintaining a professional customer experience.

Eligibility

Freshers:

- Graduation is mandatory
- Positive verbal communication skills
- Comfortable working in rotational shifts
- Customer-service orientation

Experienced Candidates:

- Undergraduate candidates can apply
- Minimum 6 months of International Customer Support – Voice experience
- Strong English communication skills
- International voice process experience preferred

Assessment

- Versant Assessment – B2 Level

Compensation

- Freshers: CTC up to ₹30,000 per month
- Experienced Candidates: CTC up to ₹32,000 per month





Facilities

- Both-side cab facility available during applicable odd-hour shifts, as per company policy

Key Responsibilities

- Handle customer calls professionally
- Understand and resolve customer queries
- Provide accurate information and assistance
- Maintain customer service and quality standards
- Document customer interactions appropriately
- Follow process guidelines and company policies

Candidate Profile

- Good spoken English and communication skills
- Customer-focused approach
- Comfortable working in rotational shifts
- Willingness to work from office
- Immediate joiners preferred

Interested candidates can apply with their updated resume.

Email - [email protected]
Contact - +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Customer Support Specialist (India)
🏢 MBSPL
📍 India