Job Purpose
We are seeking a Senior User Testing Specialist to design and execute testing initiatives that validate product usability, performance, and behavioral outcomes.
- As a key member of our Design Thinking unit, you will apply both qualitative and quantitative testing methodologies, interpret behavioral data, and uncover interaction patterns to drive product excellence and user satisfaction.
- uties and Responsibilities1.
- Plan, design, and conduct user testing activities including A/B testing, usability testing (moderated unmoderated), multivariate testing, and statistical validation studies.
- 2.
- Apply both qualitative and quantitative methodologies to evaluate product interactions and user behavior.
- 3.
- Use statistical models to analyze behavioral data, identify trends, and infer interaction patterns.
- 4.
- Translate testing insights into actionable recommendations for product, design, and engineering teams.
- 5.
- Collaborate closely with UX/UI designers, product managers, engineers, and analytics teams to integrate testing outcomes into product development.
- 6.
- Champion evidence-based decision-making by evangelizing testing practices across the organization.
- 7.
- Mentor junior team members in testing methodologies, data interpretation, and statistical analysis.
- 8.
- Stay updated on industry best practices, emerging testing tools, and behavioral analytics frameworks.
- 9.
- Proficiency in tools such as Optimizely, Adobe Target, Google Optimize, UserTesting, Qualtrics, or similar testing platforms.
- 10.
- Strong analytical and problem-solving skills, with expertise in statistical methods (e.
- .
- regression, ANOVA, hypothesis testing).
- 11.




- Excellent communication and presentation skills to articulate testing outcomes to diverse stakeholdersKey Decisions / Dimensions• • Selection of appropriate testing methodologies, statistical models, and behavioral frameworks for specific business problems.
- • • Prioritization of testing initiatives based on business impact and user needs.
- ajor Challenges• • Balancing statistical rigor with practical usability insights in fast-paced product environments.
- • • Driving adoption of testing outcomes in business and product decision-making.
- • • Interpreting complex behavioral data into transparent, actionable recommendations.
- equired
Qualifications and Experience
Qualificationsa)Masters degree in Statistics, Data Science, Human-Computer Interaction (HCI), Psychology, or a related field.
- b)Certification in usability testing or statistical analysis from reputed organizations (e.
- .
- N/N Group, SAS, R, SPSS).
- Work Experiencec)Proven experience (35 years) in a user testing or behavioral analytics role, with a strong portfolio showcasing impactful testing projects.
- d)Hands-on expertise in designing and executing usability and statistical testing projects.
- e)Preference for candidates with experience in tech firms or large corporate environments.
- f)Bonus: Prior fintech testing experience (e.
- .
- behavioral economics in payments, lending, investments).
- g)Certifications in behavioral science or advanced analytics (e.
- .
- HBR Behavioral Insights, Applied Statistics).
- Bonus:• Prior fintech research experience (e.
- .
- behavioral economics in payments, lending, investments).
- • Certifications in behavioral science or insights (e.
- .
- HBR Behavioral Insights).

📌 Cluster Manager - Digital Platforms and Consumer AI/Senior Cluster (Pune)
🏢 Bajaj Finance
📍 Pune