30 Aug
|
Bajaj Finance
|
Pune
30 Aug
Bajaj Finance
Pune
Job Purpose
This position is open with Bajaj Finance ltd.
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Duties and Responsibilities
• Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
- • VDR should be 100%.
- • Owner of the field fraud management processes, through a central lead team, in co-ordination with field team.
- This includes closure of cases within defined TAT and with quality of field investigation reports• Review and tracking of location visits by location RCU Managers.
- • Support Field team with relevant triggers received from central monitoring, for them to investigate.
- Track investigation cases for closure.
- • To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
- • Ensure proper handholding on all Automation process RCU projects.
- Continuously improvement on TAT.
- • Ensure error free dashboards are circulated within defined period• Propose changes suggestions in credit policy-location wise (whenever required)• Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.
- • Proactively identifying fraud trends and taking effective corrective measures.
- • Evaluate the current frauds process continuously and changes to be more effective.
- • Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
- • Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction.
- equired
Qualifications and Experience
Graduation.
- 4-6 Years of experience.
📌 Unit Manager - Risk Containment Unit/Senior Unit Manager (Pune)
🏢 Bajaj Finance
📍 Pune