- Minimum 4 to 5 years of relevant experience
- Managed team of 15 to 20 FTE's
- Knowledge in Insurance Motor claims - Preferred Or P&C; insurance
- Experience in voice Process - mandatory
- Responsible for the day-to-day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects
- Stakeholder engagement - Client Management and deliver key stakeholder projects
- Team Management and People Development: Responsible in monitoring the team and regularly motivate and support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition
- Excellent communication Skills
Location: Magarpatta, PuneShift: 12:30AM IST till 3:00PM IST ( Australian and Current Zealand Business working hours )
Preferred candidate profile
📌 Assistant Manager - Insurance - Voice Process (Pune)
🏢 WNS Holdings
📍 Pune
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