01Section One: Job Purpose
Summarize in one statement why your job exists; and how it contributes to the overall mission/objective of the organization
Ensure timely acquisition of new sites as per customer requirements by driving service request (SR) to hand over take over (HOTO) conversions and ensuring compliance through circle field teams.
02Section Two: Principal Accountabilities
List the expected end results that must be achieved to fulfil your job purpose and the activities that help in achieving these results (List in order of decreasing order of importance)
Sr. NoExpected End ResultsMajor Activities
1Site Acquisition Delivery1.Ensure service request (SR) to hand over take over (HOTO) conversion for new sites as per monthly targets and customer requirements.
2.Drive monthly site proposal (SP) target achievement as per corporate dashboards, ensuring field executive productivity across site proposal (SP), hand over take over (HOTO), and ready for active installation (RFAI).
3.Resolve acquisition challenges by supporting teams on access, feasibility issues, and public resistance.
4.Review the zonal acquisition funnel and drive conversions through daily and weekly governance with acquisition executives and zonal project managers.
2Operational Compliance & Documentation Governance1.Ensure lease creation for all hand over take over (HOTO) -completed sites before ready for active installation (RFAI).




2.Ensure compliance with document collection requirements as per the defined checklist.
3.Escalate and resolve document, legal, or landlord issues through coordination with legal and compliance teams.
4.Ensure timely service order (SO) to hand over take over (HOTO) movement by addressing gaps in documentation and landowner agreements.
3Customer Engagement1.Own and manage all customer-facing approvals required for current site acquisition and readiness.
2.Act as the primary customer interface at the zonal level for acquisition-related coordination and escalations.
3.Drive closure of customer approvals through war rooms, customer visits, and structured follow-ups.
4.Work closely with the sales team at the zonal level to enable timely radio frequency approvals.
5.Coordinate with customer planning teams to align site feasibility, design inputs, and approval requirements.
4Field Engagement & Acquisition Readiness1.Monitor field productivity of acquisition field executives and ensure adequate visit coverage for service requests across zones.
2.Support field teams in resolving acquisition challenges and ensuring readiness for customer inspection.
3.Drive training, on-ground handholding, and capability building of acquisition field executives.
4.Ensure geo-tagging-based visit compliance and adoption of digital tools to strengthen field governance.

📌 New Build - Acquisition Lead (West Bengal)
🏢 Indus Towers
📍 West Bengal