About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QRpayments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help oftechnology.Position Summary:The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethicsinvestigations within the organization. This role requires strong analytical skills, and the ability to maintainconfidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads andvarious stakeholders to ensure compliance with ethical standards and mitigate potential risks.
Key Responsibilities:1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewingdocumentation, and gathering evidence.2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethicalviolations.3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring thatsensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharinginvestigation findings.4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interviewschedules, and evidence collection strategies.5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment ofinvestigation processes and outcomes with organizational policies and objectives. Provide guidance and supportto stakeholders throughout the investigation process.6. Report and Document Findings:



Prepare detailed investigation reports that clearly document the findings,analysis, and recommended actions.7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees onorganizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employeesand managers on ethical dilemmas and concerns.
Qualifications:● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degreepreferred.● Proven experience in conducting ethics investigations, preferably in a leadership role.● Strong knowledge of ethical principles, regulations, and industry best practices.● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complexinformation.● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assessrisks and recommend solutions.● Exceptional communication skills, both written and verbal, with the ability to present findings to diverseaudiences.● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handlesensitive information.● Robust interpersonal skills, with the ability to build relationships and collaborate effectively withstakeholders at all levels.● Detail-oriented with excellent organizational and time management skills.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 GM - Employee Investigations - Enabling - Noida
🏢 Paytm Payments Services
📍 Noida