Location: VishakapatnamCandidates who have already applied, PLEASE DO NOT APPLY.FRESHERS or Candidates with 1-2 years experienceFluency in Telugu is a MUSTSalary: 15k per monthKey Responsibilities:Customer Engagement & AssistanceGreet and attend to walk-in customers promptly and courteously.Understand customer needs and recommend suitable AMC cookware solution.Provide demonstrations of AMC products and explain features, benefits, and usage.Make product related and recipe videos and post it on AMC SoMe handles.Sales SupportAssist customers with product selection, pricing, offers, and payment procedures.Upsell and cross-sell AMC accessories and related products.Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.After-Sales SupportHandle customer service queries related to product use, care, and warranty.Assist in the processing of returns, exchanges, or service requests.Make tele service calls to all the new AMC customers to guide them in proper usage of Cookware.Conduct Customer training classes for recent/old customersGenerate sales leadsIdentify and target potential institutional clients such as corporate institutions,



cooking schools, and government institutions etcDevelop and maintain a pipeline of prospects through cold calling, networking, and referrals.Skills:Strong communication and interpersonal skills.Product demonstration and presentation skills.Basic computer knowledge (MS Office, CRM tools).Problem-solving and customer handling abilities.Personal Attributes:Pleasant and professional appearance.Customer-centric and approachable attitude.Patience and empathy in handling customer concerns.Willingness to learn product details and cooking techniques.Work Schedule:6-day work week (including weekends and public holidays if required).Working hours as per location.COMPETENCIESEducation: Graduate in Nutrition / Marketing / Hospitality.Cookery skills are desirableProficiency in local language, English & HindiExcellent Interpersonal & Leadership skillsWilling to travel locallyExcellent Coordination & Communication skillsGood presentation and organizing skillsGood selling & training skills are desirable

📌 Customer Service Executive (Vijayawada)
🏢 AMC India
📍 Vijayawada