Job Description

Job Title: Inside Sales Executive

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Industry: EdTech

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Department: Sales

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Experience: 1–4 years

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Employment Type: Full-time

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Location: Janak Puri , New delhi

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About the Role

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We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.

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Key Responsibilities

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- Contact leads through calls, WhatsApp, email, and other communication channels .
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- Understand students' or parents' requirements, career goals, and learning needs.
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- Explain course features, curriculum, perks, fees, and payment options.
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- Conduct effective sales pitches and product demonstrations/counselling sessions .
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- Follow up consistently with prospective customers and move them through the sales funnel.
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- Convert leads into paid enrollments and achieve monthly sales/revenue targets .
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- Maintain accurate lead and customer information in the CRM.
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- Handle objections related to pricing, course suitability, competition, and timing.
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- Build strong relationships with prospects and provide a positive customer experience.
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- Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
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- Track daily activities, conversions, follow-ups, and pipeline status.
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- Stay updated on competitors, market trends, and the company's course offerings.
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Required Skills

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- Excellent communication and interpersonal skills .
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- Strong convincing, negotiation, and objection-handling abilities.
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- Target-oriented and comfortable working in a sales-driven environment .
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- Good listening and customer-understanding skills.
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- Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
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- Strong follow-up and time-management skills.
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- Fluency in English and Hindi ; additional regional languages are a plus.
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Eligibility

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- Graduate in any discipline; MBA/Sales/Marketing background is a plus.
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- 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.
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Key Performance Indicators (KPIs)

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- Monthly revenue/enrollment target achievement
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- Lead-to-enrollment conversion rate
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- Number of calls and meaningful conversations
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- Follow-up effectiveness
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- Average revenue per enrollment
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- Pipeline management and CRM hygiene
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- Customer satisfaction and retention/referral potential
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What We Offer

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- Market-competitive salary + performance-based incentives
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- Structured sales training and product training
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- Career growth opportunities
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- Dynamic and fast-paced EdTech work environment
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- Recognition and rewards for high performers
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📌 Inside Sales executive/ edtech (New Delhi)
🏢 D Succeed Learners Private
📍 New Delhi