We are looking for a motivated female Collection Agent to join our team in Salt Lake, Kolkata. As a Collection Agent, you will play an important role in communicating with customers to ensure timely payments and maintain positive relationships.

Key responsibilities include:

1. Communication with Customers: You will reach out to customers via phone or email to remind them of outstanding payments and discuss payment options.

2. Account Management: Keeping accurate records of customer interactions and payment statuses is crucial. You will update our database with all communication and payment arrangements.

3. Problem-Solving: You will listen to customer concerns and find appropriate solutions to resolve payment issues, while keeping a professional and friendly approach.

4. Reporting:



Regularly reporting on collection status and providing updates to the management team will be part of your routine to help in assessing the effectiveness of our collection strategies.

To succeed in this role, you should have excellent communication skills to convey information clearly and politely. Attention to detail and solid organizational skills are essential to manage records accurately. A basic understanding of payment processes and customer service principles will help you thrive. As a fresh graduate, you should be eager to learn and adapt to new challenges in a full-time office environment.

- Experience

Fresher

- No. of Openings

20

- Education

Graduate (B.A)

- Role

Collection Agent

- Industry Type

Call Centre / BPO / ITES / LPO

- Gender

Female

- Age Limit

18 - 35 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

📌 Hiring Freshers || Collection Agent (Bidhannagar)
🏢 Pro talk Solutions Pvt.Ltd.
📍 Bidhannagar