Operations & Marketing Coordinator
Remote / Work From Home
Experience: 2+ years
Reports to: Founder & Creative Director

⚠️ IMPORTANT — PLEASE READ BEFORE APPLYING Filling the Google Form is compulsory to apply for this role.
We will only review candidates who complete the Google Form linked below. Applications submitted without completing the form will not be considered .

Apply here: https://docs.google.com/forms/d/e/1FAIpQLScweLg8Zg_wjM32tpkoHBfs3rPh3ipm664eb0JIJ7r7J1vMpw/viewform?usp=sharing&ouid;=108166848899483329956
Please read the complete job description before filling the form.

About the Role We’re looking for an Operations & Marketing Coordinator who can bring structure, ownership and momentum to the day-to-day running of client projects and our own marketing.
This role is ideal for someone who has a client servicing, account coordination, marketing or agency background and is comfortable managing multiple people, timelines and deliverables without needing to be chased.
You will work closely with the Founder & Creative Director to ensure that projects keep moving, clients and vendors are followed up with, briefs are transparent, and our own social media and marketing stay on track.
The goal is simple:
The Founder should not have to spend her time tracking, following up, reminding people or checking whether things are moving.
We need someone who naturally stays on top of things and takes ownership.

What You’ll Be Responsible ForProject & Asset Coordination Collate incoming briefs, storyboards and presentations into a central Excel tracker.
Follow up with clients, vendors and internal teams to keep projects moving.
Maintain visibility on ongoing, confirmed and upcoming projects.
Identify delays, bottlenecks and resourcing issues early.
Schedule meetings and ensure the right context is shared beforehand.
Creative Coordination & Brief Management Coordinate and brief internal creative teams.
Ensure briefs are clear and complete before work begins.
Spot missing information, gaps or inconsistencies early.




Develop a working understanding of client brand guidelines.
Conduct a first-level check to ensure work stays on-brand and on-tone.
Marketing & Social Media Own the social media calendar and posting schedule for Snell and NVable .
Coordinate with marketing vendors and freelancers.
Keep content and campaigns moving according to schedule.
Have a working understanding of what performs well on social platforms.
Cross-Team Coordination Keep social media, performance and website teams aligned on timelines and handoffs.
Track deliverables and ensure they remain aligned with the agreed strategy, tone of voice and brand direction.
Flag anything that feels off before it moves further.
Client & Vendor Support Act as the day-to-day point of contact for clients and vendors on active projects.
Handle routine coordination and updates.
Prepare status updates and reports.
Ensure the Founder steps in primarily for strategy, decisions and significant client relationships , rather than day-to-day follow-ups.

What Success Looks Like Within the first 60 days, we expect:
One clear, updated tracker showing the status of every active project and deliverable.
Fewer missed deadlines, handoffs and follow-ups.
Clearer briefs reaching the creative teams.
Consistent and timely social media execution for Snell and NVable.
Better coordination between social media, performance and website teams.
A noticeable reduction in the Founder’s day-to-day coordination load.

Who We’re Looking For You should have:
2+ years of experience in social media management, marketing coordination or account/client coordination.
Ideally, experience working in an agency environment .




Experience managing content calendars, vendors and multiple stakeholders.
Solid organisational skills and comfort with Excel, PowerPoint and Word.
Clear, direct written and verbal communication.
Good spoken and written English.
A working creative eye — you should be able to recognise when something feels off-brand or off-tone.
An understanding of basic design principles such as layout, hierarchy and consistency.
Good working knowledge of AI tools , including the ability to use ChatGPT or similar tools to generate images, references and quick drafts.
A proactive approach — you don't wait to be told what to do at every step.
A strong sense of ownership and responsibility.
A willingness to learn and continuously upgrade your skills.
A solution-oriented mindset — you bring answers and options, not just problems.
Most importantly… We are looking for someone who:
Takes ownership.
Follows through.
Keeps people accountable.
Thinks ahead.
Communicates clearly.
And makes the Founder’s life easier — not busier.
If you need constant reminders, this role is probably not for you.
If you enjoy bringing order to chaos, keeping multiple moving parts under control and making sure things actually get done, we’d love to hear from you.

Growth Path This role gives you exposure to how an ecommerce and branding agency operates — from project coordination and client relationships to marketing execution.
As you grow, the role can evolve toward either:
Operations Manager — owning the full order book, project operations and resourcing.
Marketing Manager — taking greater ownership of Snell and NVable’s brand marketing and content strategy.

TO APPLY First, complete the mandatory Google Form:
https://docs.google.com/forms/d/e/1FAIpQLScweLg8Zg_wjM32tpkoHBfs3rPh3ipm664eb0JIJ7r7J1vMpw/viewform?usp=sharing&ouid;=108166848899483329956

Only candidates who complete the Google Form will be reviewed.
Please do not apply if you have not filled out the form.

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