Location: Vishakapatnam

Candidates who have already applied, PLEASE DO NOT APPLY.

FRESHERS or Candidates with 1-2 years experience

Fluency in Telugu is a MUST

Salary: 15k per month

Key Responsibilities:

Customer Engagement & Assistance

- Greet and attend to walk-in customers promptly and courteously.
- Understand customer needs and recommend suitable AMC cookware solution.
- Provide demonstrations of AMC products and explain features, benefits, and usage.
- Make product related and recipe videos and post it on AMC SoMe handles.

Sales Support

- Assist customers with product selection, pricing, offers, and payment procedures.
- Upsell and cross-sell AMC accessories and related products.
- Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.

After-Sales Support

- Handle customer service queries related to product use, care, and warranty.
- Assist in the processing of returns, exchanges, or service requests.
- Make tele service calls to all the new AMC customers to guide them in proper usage of Cookware.
- Conduct Customer training classes for new/old customers

Generate sales leads

- Identify and target potential institutional clients such as corporate institutions,



cooking schools, and government institutions etc
- Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.

Skills:

- Strong communication and interpersonal skills.
- Product demonstration and presentation skills.
- Basic computer knowledge (MS Office, CRM tools).
- Problem-solving and customer handling abilities.

Personal Attributes:

- Pleasant and professional appearance.
- Customer-centric and approachable attitude.
- Patience and empathy in handling customer concerns.
- Willingness to learn product details and cooking techniques.

Work Schedule:

- 6-day work week (including weekends and public holidays if required).
- Working hours as per location.

COMPETENCIES

- Education: Graduate in Nutrition / Marketing / Hospitality.
- Cookery skills are desirable
- Proficiency in local language, English & Hindi
- Excellent Interpersonal & Leadership skills
- Willing to travel locally
- Excellent Coordination & Communication skills
- Valuable presentation and organizing skills
- Positive selling & training skills are desirable

📌 Customer Service Executive (Visakhapatnam)
🏢 AMC India
📍 Visakhapatnam