Job Description

About the job

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Job Title: Salesforce Technical Architect (Revenue Management / ARM Specialist)

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Experience: 9–12 Years

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Employment Type: Permanent | Full-Time

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Shift & Hours: Regular Shift

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Role Overview

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We are seeking an experienced Salesforce Technical Architect with 9 to 12 years of progressive enterprise experience, specializing in Salesforce Revenue Cloud / Agentforce Revenue Management (ARM) . In this role, you will define overarching technical architectures and provide thought leadership to unlock maximum business value for our clients. You will bridge complex business processes with end-to-end technical solutions—spanning CPQ, Revenue Cloud/ARM, Billing, and ERP integrations—while building trusted relationships with senior client stakeholders.

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Key Responsibilities:

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- Architecture & Solution Design: Lead end-to-end Salesforce system and solution architecture (functional and technical). Design scalable revenue architecture solutions using Salesforce ARM / Revenue Cloud , ensuring alignment with enterprise roadmaps and domain blueprints.
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- ARM & Revenue Lifecycle Leadership: Own technical delivery for Quote-to-Cash (Q2C) processes, including product catalog design, complex pricing models (subscription, usage-based, volume-based), order orchestration, automated billing, and revenue recognition.
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- Stakeholder & Client Engagement: Engage senior client leadership in business-outcome-oriented conversations. Articulate platform value propositions, conduct gap analyses, and apply Design Thinking (Customer Journey Mapping and Service Blueprints).
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- Technical Ownership & Documentation: Own implementation tasks across full lifecycle delivery—from requirements scoping to deployment. Create detailed technical documentation (High-Level Design/HLD,



Low-Level Design/LLD) and dynamic architectural diagrams.
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- Integrations & Data Strategy: Formulate master data management (MDM), data migration, and enterprise application integration strategies (connecting Salesforce ARM with ERPs, middleware/iPaaS, and upstream/downstream systems).
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- Hands-on Technical Guidance: Guide development teams in platform customization and technical execution, including AMPScript, SSJS, SQL, Data Extensions, advanced triggers, automations, and complex business logic.
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- Team Leadership & Delivery: Lead delivery teams, manage resource requirements, establish delivery plans, perform effort estimations, and mentor technical team members in a problem-solving environment.
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Qualifications & Requirements:

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- Experience: 9–12 years of progressive experience in Salesforce delivery management, technical architecture, business analysis, and full lifecycle enterprise CRM implementations.
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- ARM / Revenue Cloud Expertise: Proven expertise in Salesforce ARM (Agentforce Revenue Management / Revenue Cloud) , Salesforce CPQ, and Billing engines. Deep understanding of advanced revenue management workflows, contract lifecycle management, and asset state management.
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- Certifications: Salesforce Certified System / Application Architect, Salesforce Certified Technical Architect (CTA), or Salesforce CPQ / Revenue Cloud / CloudSense certifications highly preferred.
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- Core Competencies:
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- Exceptional written, verbal, and presentation skills with an ability to present to executive audiences.
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- Robust problem-solving, analytical, and conflict-management skills.
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- Demonstrated track record of building, managing, and sustaining team-oriented environments.
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- Professional demeanor with a strong client-first mentality and desire to innovate in a fast-paced ecosystem.
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📌 Salesforce Technical Architect (Revenue Management / ARM Specialist) (Hyderabad)
🏢 Forsys
📍 Hyderabad