WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE Location: Bangalore Experience: 1–3 Years Qualification: Graduate Preferred Background: Hospitality Employment Type: Full-time We’re looking for customer-focused professionals with a hospitality background and excellent communication skills to join our Customer Experience team. Key Responsibilities • Handle customer queries and complaints through chat & voice • Understand customer concerns and provide effective solutions • Ensure first-contact resolution wherever possible • Handle escalations with empathy and professionalism • Coordinate with internal teams to resolve issues • Maintain accurate CRM/case records • Meet quality,



resolution time and CSAT/NPS targets What We’re Looking For ✅ 1–3 years of experience in hospitality ✅ Experience handling customers through voice & chat ✅ Excellent verbal and written communication ✅ Strong listening and problem-solving skills ✅ Customer-first attitude with a calm and qualified approach ✅ Graduate in any discipline Interested candidates can apply/share their CV. Please Share resume on [email protected] #Hiring #CustomerSupport #CustomerExperience #HospitalityJobs #CustomerServiceJobs #BangaloreJobs #ChatSupport #VoiceProcess #HospitalityProfessionals #ImmediateHiring #JobsInBangalore #HiringNow

📌 Customer Support Agent (Bengaluru)
🏢 Viva Couture & Multiple Brands
📍 Bengaluru