Job Overview

We are seeking a dynamic and knowledgeable Trainer – Microfinance Operations to design, deliver, and manage training programs for our employees. The role involves conducting classroom training, software training, and refresher sessions to ensure staff are well-equipped to perform their roles efficiently. On non-training days, the Trainer will support the HR department in various operational and administrative activities. The position requires regular reporting to the COO.

Key Responsibilities;

Training & Development
Conduct classroom training and software training for new joinees and existing employees.
Deliver refresher training programs to improve operational efficiency and compliance.
Ensure employees clearly understand microfinance processes, policies, and workflow.
Provide continuous guidance and clarification to staff to support accurate and effective job performance.
Prepare training materials, presentations, and manuals as required.

Training Schedule
Conduct training programs as per training calendar.
Evaluate training effectiveness and recommend improvements.

HR Support
Support the HR department on non-training days in activities such as onboarding, documentation, coordination, and employee engagement initiatives.




Assist HR in maintaining training records and employee performance feedback.

Reporting & Coordination
Submit daily activity and training reports to the COO.
Coordinate with department heads to identify training needs and performance gaps.

Required Qualifications & Experience
Bachelor’s degree in any discipline

Experience
Experience as a Trainer in a Microfinance institution or NBFC will be an added advantage.
Prior exposure to microfinance operations, field processes, and lending workflows is preferred.

Skills & Competencies
Robust communication, presentation, and interpersonal skills.
Ability to explain processes clearly and guide employees effectively.
Basic proficiency in software training and MS Office.
Good coordination and reporting skills.
Willingness to support HR functions and work collaboratively with multiple teams.

Why Join Us
Prospect to play a key role in employee development and operational excellence.
Exposure to both Training and HR functions.
Career growth within a structured Microfinance organization.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off

Work Location: In person

📌 Trainer Microfinance Operation Aduru
🏢 TRAVANCORE RURAL DEVELOPMENT PRODUCER COMPANY LIMITED ADOOR
📍 Aduru