29 Aug
|
4 C Era global solutions
|
India
29 Aug
4 C Era global solutions
India
Handle customer inquiries via phone, WhatsApp, email, and social media.
Assist customers with product details, pricing, orders, and delivery updates.
Resolve customer complaints and ensure timely issue resolution.
Manage order tracking, returns, exchanges, and refund requests.
Coordinate with the sales, logistics, and operations teams for smooth order processing.
Maintain accurate customer records and update CRM regularly.
Follow up with customers to ensure satisfaction and encourage repeat purchases.
Support customers with warranty, certification, and jewellery care information.
Maintain a skilled and customer-friendly communication style.
Meet customer satisfaction and response time targets.
Pay: ₹22,000.00 - ₹25,000.00 per month
Perks:
Cell phone reimbursement
Commuter assistance
Work Location: In person
📌 Sr Customer Support Executive Noida (India)
🏢 4 C Era global solutions
📍 India