We are looking for a proactive and customer-focused Customer Relationship Manager to build strong client relationships, ensure customer satisfaction, and contribute to business growth. The ideal candidate will act as a key point of contact for clients and maintain long-term engagement.

Key Responsibilities:
Develop and maintain solid relationships with existing customers
Handle customer queries, complaints, and provide timely resolutions
Conduct regular follow-ups to ensure customer satisfaction
Identify opportunities for upselling and cross-selling
Maintain accurate customer records using CRM systems
Coordinate with sales and support teams for smooth operations
Collect and share customer feedback to improve service

Requirements:




Bachelor’s degree in any discipline
2–5 years of experience in customer service or client relationship management
Excellent communication and interpersonal skills
Robust problem-solving abilities
Familiarity with CRM tools

Preferred Skills:
Customer-centric approach
Good time management and multitasking abilities
Basic sales and negotiation skills

Job Types: Full time, Volunteer

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement
Versatile schedule
Internet reimbursement

Work Location: In person

📌 Customer Relationship Manager Ichalkaranji
🏢 Sea Som Carbon
📍 Ichalkaranji