We are looking for Online Sales Executive in our Organization

Online Targets - Meeting monthly sales target & outperform him/herself.
E-Commerce – CRM operational experience with the ability to re-imagine recent ways to improve upon the client's promise.
Able to speak/communicate to customers via brand mediums like webchats, WhatsApp, and email & convert them to purchases.
Managing the Online Reputation of the brand by answering & solving all consumer queries (Comments & Direct Messages) via platforms like Instagram, Facebook, Twitter, LinkedIn & so on.
Focusing on reducing the First Response Time (FRT) along with successfully converting leads via the website or our physical stores.
While doing so, also prepare a list of feedback from such clients to improve the brand experience.
Responsible for improving the brand CSAT & NPS score.
3-4 yrs of experience in Online Sales is Mandatory.
~ Should have experience with CRM platforms like Salesforce, Zoho, Freshdesk, Limechat or similar ones.
~ Ideally should come from jewellery / Luxury brands.
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📌 Digital Sales Director - Online Sales (Mumbai)
🏢 Tyaani Jewellery by Karan Johar
📍 Mumbai