Key Responsibilities
Manage and maintain the company website and CRM system.
Monitor daily CRM operations, leads, customer data, and application flow.
Manage CRM users, roles, permissions, and lead allocation.
Monitor website and CRM integrations and data flow.
Manage and coordinate API integrations such as OTP, KYC, payment gateway, and other third-party services.
Identify technical issues and coordinate with developers/vendors for resolution.
Maintain CRM dashboards, reports, and MIS.
Monitor system performance, data security, backups, and access controls.
Coordinate with the development team for recent features and system improvements.
Regularly check website and CRM for errors and technical issues.
Provide regular updates and reports to management.
Required Skills
Good knowledge of CRM systems.
Experience in website management.
Basic knowledge of APIs, databases, and integrations.
Valuable knowledge of Excel/Google Sheets.
Basic knowledge of HTML/CSS is preferred.
Valuable troubleshooting and problem-solving skills.
Ability to coordinate with developers and technical vendors.
Good communication and reporting skills.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Website & Crm Manager Paschim Vihar (India)
🏢 GEETPAY
📍 India