29 Aug
|
Madurai Residency
|
Madurai
29 Aug
Madurai Residency
Madurai
Key Duties and Responsibilities:
Staff Leadership & Training: Recruiting, scheduling, mentoring, and supervising front desk agents, concierges, and bell staff.
Guest Experience Management: Greeting guests, resolving complaints, and ensuring high-quality service, as discussed by Lyfe Hotels and this Scribd document.
Operations & Logistics: Managing daily room assignments, inventory, and coordination with housekeeping for room readiness.
Financial Responsibilities: Managing guest billing, cash handling, credit card compliance, and reviewing room revenue/occupancy forecasts.
Administrative Tasks: Reviewing guest surveys and feedback (such as from this YouTube video and Hospitality School), managing lobby appearance, and maintaining proper front office supplies.
Experience: In Group of Hotels
Pay: ₹25,607.98 - ₹45,000.00 per month
Perks:
Food provided
Work Location: In person
📌 Front Office Manager Madurai
🏢 Madurai Residency
📍 Madurai