Manage the CRM platform (e.g., WATI, ZOHO etc.), ensuring data accuracy and completeness.
Develop and execute CRM campaigns for lead generation, customer retention, and engagement.
Handle Client/Student feedback and contribute to improving customer experience.
Analyze Client/Student data and behavior to identify trends and opportunities.
Segment Client/Student data for targeted communication and offers.
Collaborate with marketing, sales, and customer support teams to streamline customer journey mapping.
Monitor and report on the effectiveness of CRM strategies and campaigns.
Ensure compliance with data privacy regulations (e.g., GDPR).
Manage approximately 60–80 calls per day, including recent calls and follow-ups.




Make outbound calls to leads generated through webinars, events, marketing campaigns, referrals and other channels.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Cell phone reimbursement
Health insurance

Ability to commute/relocate:
Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
What is current and Expected Salary?
What is your notice period?
Are you comfortable with Outbound Sales calls?

Work Location: In person

📌 Customer Service/sales Executive Noida
🏢 Overbooked Academy
📍 Noida