We are looking for a CRM Profile

Experience: 4+ Yrs

Salary: UP TO 40K

Location: Sec 11, Faridabad

Responsibilities
Client Relations: Serve as the primary contact for key client inquiries, concerns, and requests.
Issue Resolution: Investigate and solve customer complaints quickly and professionally.
Data Analysis: Track satisfaction scores and analyze client data using software like Salesforce or HubSpot.
Cross-Functional Work: Partner with sales, marketing, and support teams to improve service delivery.
Growth & Retention: Spot cross-selling and upselling prospects and implement client retention plans.

Key Requirements & Skills
Education: Bachelor's degree in business administration, marketing, or a related field.
Experience: 4+ years in a client-facing, sales, or customer service role.
Technical Skills: Proficiency in MS Office and common CRM software.
Soft Skills: Excellent communication, active listening, negotiation, and problem-solving abilities

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Customer Relationship Manager Faridabad
🏢 JS Associates
📍 Faridabad