Job Title : Process Support Executive

Location: Indore, Madhya Pradesh (Hybrid)

Employment Type: Full-time

Shift: Night Shift

Working Days: 5 Days a Week

Salary: ₹15,000 – ₹25,000 per month (based on qualification and experience)

Education: Bachelor’s Degree (Mandatory)

Experience: 1–3 Years

About the Role

We are looking for an experienced, organized, and proactive Process Support Executive to join our mortgage brokerage support team.

This is an onsite, night-shift position in Indore. The role involves back-office operations, file and document handling, follow-ups, communication, coordination, and administrative support.

Key Responsibilities
Handle mortgage files and provide back-office support
Assist with file submissions and lender coordination
Track pending documents, tasks, and follow-up reminders
Handle emails and business communication
Manage calendars and schedule meetings
Make follow-up calls with leads, clients, lenders, and mortgage agents
Maintain and update information in CRM and internal systems
Support documentation, data entry, and record management
Coordinate with team members for timely task completion




Support day-to-day operational and administrative activities

Required Skills
Valuable spoken and written English
Confident and professional communication over phone calls
Strong follow-up and coordination skills
Excellent attention to detail and organizational skills
Ability to multitask and prioritize work effectively
Valuable computer and data-entry skills
Proactive attitude with the ability to take ownership
Working knowledge of MS Office and spreadsheets
Familiarity with AI tools, cloud storage, email platforms, and CRM systems preferred

Eligibility
Bachelor’s degree is mandatory
1–3 years of relevant work experience is mandatory
Experience in back-office operations, banking, mortgage, real estate, customer support, administration, or coordination roles is preferred
Candidates must be comfortable working Hybrid in Indore during night shifts
This is a 5-day working position

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Health insurance

Work Location: In person

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