Cuatro Labs Pvt. Ltd. is looking for a friendly, confident, and customer-focused Customer Care Executive to handle customer interactions through phone calls, chat, email, and social media.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to understand customer requirements and provide quick and effective solutions.

Key Responsibilities
Handle customer queries through inbound and outbound calls.
Respond to customer queries through chat, email, and social media.
Understand customer requirements and provide accurate information.
Resolve customer complaints and issues professionally.
Follow up with customers to ensure proper resolution and satisfaction.
Maintain accurate records of customer interactions and follow-ups.
Coordinate with internal teams to resolve customer-related issues.




Escalate complex issues to the appropriate department when required.
Meet customer service, response-time, and quality targets.
Maintain a qualified and positive customer experience.

Candidate Requirements
Excellent verbal and written communication skills.
Good conversational English and Hindi/Gujarati.
Customer-focused and polite attitude.
Basic computer knowledge.
Comfortable handling calls and chat simultaneously.
Good listening and problem-solving skills.
Ability to work in a rapid-paced workplace.
Freshers and experienced candidates can apply.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Care Executive Gandhinagar
🏢 Cuatro Labs
📍 Gandhinagar