Job Title: Guest Experience Manager

Location: On-site (Hostel)

Type: Full time / Part-time

About the Role

We are looking for a high-energy, social, and organized Guest Experience Manager to be the heart and soul of our hostel! You will oversee the front desk, curate social activities, ensure seamless guest check-ins, and make sure every traveler leaves with unforgettable memories.

Key Responsibilities
Guest Engagement & Events: Organize and host hostel events (pub crawls, movie nights, family dinners, walking tours).
Front Desk & Operations: Oversee check-in/check-out processes, handle guest inquiries, and manage bed assignments.
Review & Reputation Management: Proactively collect guest feedback and maintain top-tier ratings on Hostelworld, Google, and OTAs.
Local Expert: Provide travelers with local recommendations, transport tips, and safety advice.




Issue Resolution: Handle guest concerns quickly and professionally to maintain a welcoming atmosphere.

Qualifications
Fluent in English (additional languages are a huge plus!).
High social energy, empathy, and a strong passion for backpacker culture.
Strong problem-solving and communication skills.
Flexibility to work shifts, including weekends and evenings.
Preferable experience in hospitality, hostel operations, or event management.

Perks & Advantages
Market-competitive salary / stipend.
Fun, vibrant, and international work environment.

Pay: ₹9,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Receptionist/administrator Koramangala
🏢 Pravaha hostel
📍 Koramangala