29 Aug
|
primus globe
|
Gurugram
29 Aug
primus globe
Gurugram
International Customer Support Executive
Salary: ₹20,000 – ₹35,000 In-Hand + Incentives
Qualification: 12th Pass
Experience: Freshers Can Apply
Working Days: 5 Days a Week
Cab Facility: Both-Side Cab up to 20 KM
Meal: One-Time Meal
Work Mode: Work From Office
Key Responsibilities :-
Handle customer queries through voice/chat as per process requirements.
Communicate with international customers and provide accurate solutions.
Understand customer concerns and ensure timely resolution.
Maintain proper customer records and update CRM systems.
Follow process guidelines and quality standards.
Handle escalations professionally and coordinate with internal teams.
Achieve defined quality, productivity, and customer satisfaction targets.
Requirements :-
Minimum 12th Pass.
Freshers are welcome.
Excellent English communication skills are mandatory.
Robust listening and problem-solving skills.
Basic computer knowledge.
Comfortable working in rotational shifts, including night shifts.
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
Commuter assistance
Food provided
Health insurance
Life insurance
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
How many months of experience do you have in calling related domain ?
What's your last in-hand salary ?
Are you ok with sales role as well with higher incentives ?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
Location:
Gurgaon, Haryana (Preferred)
Work Location: In person
📌 International Customer Support Executive Gurugram
🏢 primus globe
📍 Gurugram