29 Aug
|
The Art of Living HR
|
India
29 Aug
The Art of Living HR
India
We are looking for a Tele Support Executive to handle customer calls, understand queries, provide information, and assist customers with their requirements.
Key Responsibilities
Handle inbound customer calls and provide support.
Make outbound calls for customer follow-ups when required.
Understand customer queries and provide accurate information.
Maintain customer details, call notes, and feedback in the CRM system.
Follow up with customers and update the status.
Escalate unresolved queries to the concerned team.
Maintain proper call records and customer information.
Achieve daily and weekly call-handling targets.
Required Skills & Qualifications
Minimum 12th Pass / Diploma / Graduate.
Positive verbal communication skills.
Knowledge of English and required regional languages.
Basic computer and data-entry skills.
Knowledge of CRM software and MS Excel.
Ability to handle customer queries professionally.
Freshers can apply.
Experience
2 years in tele support, customer service, telecalling, or related roles.
Freshers with valuable communication skills are welcome.
Key Skills
Customer Support
Communication
Query Handling
Follow-up
CRM Management
Data Entry
Customer Handling
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Tele Support Executive Indiranagar (India)
🏢 The Art of Living HR
📍 India