29 Aug
|
Acute Informatics
|
India
29 Aug
Acute Informatics
India
Desktop Support
Troubleshooting
Configuration
Coordinate with internal teams and government department representatives for issue resolution.
Track open tickets and ensure closure within defined SLAs and performance metrics.
Handle tickets and respond back to customer queries and provide accurate information or troubleshooting steps over tickets.
Log all incidents, service requests, and interactions in the ticket management system.
Pay: ₹17,000.00 - ₹20,000.00 per month
Education:
Bachelor's (Required)
Experience:
Desktop support: 1 year (Required)
Work Location: In person
📌 Desktop Support Engineer Perambalur (India)
🏢 Acute Informatics
📍 India