Company: Aivida
Job Type: Full-Time
Salary: ₹15,000 – ₹20,000 per month
Location: Chennai

About Aivida

Aivida is a digital healthcare platform that connects and supports healthcare professionals, including doctors, pharmacists, laboratories, and clinics.

Job Description

We are looking for a Customer Support Executive – Presales who can communicate confidently with healthcare professionals and introduce them to the Aivida platform.

Key Responsibilities
Contact doctors, pharmacists, laboratories, and clinics through calls and other communication channels.
Explain Aivida's digital healthcare platform, features, and advantages.
Handle presales enquiries and convert potential users into Aivida customers/partners.
Understand the requirements of healthcare professionals and recommend suitable solutions.
Follow up with interested doctors, pharmacists, labs, and clinics.
Maintain professional communication and build robust relationships with prospects.
Coordinate with the internal team for onboarding and customer support.
Maintain accurate records of calls, leads,



follow-ups, and conversions.
Achieve assigned daily/weekly/monthly presales and conversion targets.

Requirements
Good communication skills in English and Tamil.
Confident and professional telephone communication.
Ability to explain products and services clearly.
Basic knowledge of computers and digital applications.
Customer service, telecalling, telesales, or presales experience is preferred.
Freshers with valuable communication skills are also welcome.
Interest in the healthcare and digital technology sector is an advantage.

What We Offer
Salary: ₹15,000 – ₹20,000 per month
Opportunity to work with a growing digital healthcare platform.
Professional working workplace.
Chance to develop skills in customer support, presales, healthcare technology, and business development.

Work Location: In person

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Chennai (India)
🏢 Aivida
📍 India