29 Aug
|
eClerx
|
Sahibzada Ajit Singh Nagar
29 Aug
eClerx
Sahibzada Ajit Singh Nagar
International BPO Customer Service Executive Job Title: Customer Service Executive / International BPO Executive Company Name: Eclerx Pvt Job Location: In mohali Job Type: Full-time Main Responsibilities: - Handle international customer queries and concerns through inbound and outbound calls. - Provide accurate information and effective solutions to customers. - Maintain a professional, polite, and customer-focused approach on every call. - Understand customer requirements and resolve issues within the defined process guidelines. - Document customer interactions and update relevant records accurately. - Meet quality, productivity, and performance targets. Required Experience: Fresher & Experienced candidates are welcome to apply. Skills Required: - Positive verbal communication skills in English.
- Strong customer service and interpersonal skills. - Ability to handle customers professionally over calls. - Basic computer knowledge and typing skills. - Ability to work in a rapid-paced workplace. - Willingness to work in rotational shifts, including night shifts if required. Join our International BPO process and build your career in a dynamic customer service setting!
Pay: ₹241,000.64 - ₹1,221,564.80 per year
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Work Location: In person
📌 Analyst Sahibzada Ajit Singh Nagar
🏢 eClerx
📍 Sahibzada Ajit Singh Nagar