Front Office Executive : He serves as the primary face of the hotel or resort, managing guest check-ins, resolving inquiries, and ensuring smooth administrative coordination across departments. This role requires solid communication, problem-solving, and multitasking abilities to maintain high levels of guest satisfaction

Key Responsibilities
Guest Services: Welcome guests with professionalism, handle seamless check-in and check-out procedures, and issue room keys.
Reservations & Inquiries: Manage room bookings, verify availability, and answer telephone or email queries regarding property facilities.
Inter-Departmental Coordination: Communicate closely with housekeeping for room status updates and maintenance for urgent repairs.
Billing & Cash Handling: Process accurate guest folios, handle payments, and manage shift financial reconciliations.
Complaint Resolution:



Address and resolve guest issues promptly, escalating complex grievances to the front office manager when needed.

Required Skills & Qualifications
Education: Bachelor’s degree or Diploma in Hotel Management or Hospitality.
Experience: 1 to 3 years of relevant front desk or guest relations experience in a hotel or resort.
Technical Skills: Proficiency in hotel software (such as Opera, IDS )and basic office tools.
Soft Skills: Excellent verbal communication, active problem-solving, a polished skilled appearance, and readiness to work rotational shifts

Pay: Up to ₹30,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Shirdi
🏢 St Laurn The Spiritual Resort
📍 Shirdi