29 Aug
|
Smartseekerz Tech India Private
|
India
29 Aug
Smartseekerz Tech India Private
India
We are looking for confident and customer-focused Customer Support Executives to handle international customer interactions through voice calls. The ideal candidate should have excellent English communication skills, a positive attitude, and the ability to understand and resolve customer queries professionally.
Excellent verbal communication skills in English.
Good listening and interpersonal skills.
Ability to communicate confidently with international customers.
Solid problem-solving and customer-handling skills.
Basic computer knowledge and typing skills.
Ability to work under pressure and meet targets.
Willingness to work in rotational shifts, including night shifts.
Candidates should be adaptable and comfortable working in a fast-paced environment.
Handle inbound and/or outbound calls from international customers.
Understand customer concerns and provide accurate and timely solutions.
Maintain a qualified and friendly tone throughout customer interactions.
Resolve customer queries, complaints, and service-related issues.
Follow company policies, processes, and quality standards.
Maintain accurate records of customer interactions.
Escalate complex issues to the appropriate department when required.
Meet assigned productivity, quality, and customer satisfaction targets.
Ensure a high level of customer service during every interaction.
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks:
Flexible schedule
Health insurance
Life insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Support Associate Coimbatore (India)
🏢 Smartseekerz Tech India Private
📍 India