29 Aug
|
Suman Hospital
|
Chennai
29 Aug
Suman Hospital
Chennai
Public Relations Officer (PRO) – Job Description
A Public Relations Officer (PRO) is responsible for maintaining a positive image of the hospital and building valuable relationships with patients, visitors, staff, and the public.
Main job responsibilities:
Patient Relations – Welcome patients and help them with their concerns.
Communication – Communicate clearly with patients, relatives, and hospital staff.
Handle Complaints – Receive patient complaints and coordinate with the concerned department for resolution.
Hospital Information – Explain hospital services, departments, facilities, and procedures.
Patient Support – Guide patients regarding appointments, admissions, discharge, billing, and other services.
Public Relations – Maintain a positive reputation and positive image of the hospital.
Feedback Collection – Collect patient feedback and report significant issues to management.
Coordination – Coordinate between patients, doctors, nurses, and administrative departments.
Events & Awareness Programs – Assist in organizing health camps, awareness programs, and hospital events.
Documentation & Reports – Maintain records of complaints, feedback, enquiries, and PR activities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Public Relation Officer Chennai
🏢 Suman Hospital
📍 Chennai