Billing Operations
Responsible for preparing and processing customer invoices accurately and on time.
Ensure all billing transactions are completed as per company procedures.
Order Verification & Processing
Verify sales orders before billing.
Ensure quantities, rates, discounts, and customer details are accurate before invoice generation.
Invoice Accuracy
Maintain 100% accuracy in billing.
Any incorrect billing, duplicate invoice, or omission will be held accountable.
Timely Invoice Generation
Ensure all approved orders are billed without delay.
Daily monitoring of pending billing transactions.
Documentation Control
Maintain proper records of invoices, delivery notes, purchase orders, and supporting documents.
Ensure all billing documents are properly filed and accessible.
Customer Account Coordination
Coordinate with the Accounts Department regarding customer ledger and billing-related discrepancies.
Support timely resolution of billing issues.
Credit Note & Debit Note Processing
Prepare credit notes and debit notes only with proper approval and supporting documents.
Ensure all adjustments are properly recorded.
Query Resolution
Respond promptly to customer and internal billing-related queries.
Ensure no pending billing clarifications.