Key Responsibilities
Requirements Gathering: Meet with stakeholders to document functional and technical needs.
Data Analysis: Analyze metrics, budgets, and operational performance using SQL or Excel.
Process Improvement: Identify workflow gaps and recommend cost-saving fixes.
Communication: Bridge the gap between non-technical management and technical developers.
Testing & Validation: Support user acceptance testing (UAT) and quality checks.
📌 Senior Process Manager Pune
🏢 eClerx
📍 Pune
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