Job Summary

Role : (in 100 to 150 words) Participate in consulting assignments, identify and mentor Six Sigma and Lean projects, and drive process improvement activities and business transformation in the customer service vertical. Reports into : (RM Designation) AM/DM QPE

Responsibilities
Participate in PEx. consulting assignments
Identify and mentor Six Sigma and Lean projects
Conduct Value Stream Mapping/Process Mapping
Ensure compliance with ISO 9001/ 27001 standards
Drive process improvement activities
Lead business transformation initiatives
Promote and drive the Six Sigma culture and initiatives
Mentor Green Belt trainees
Recommend recent/improvements to delivery models
Manage large scale transformation engagements

Job Responsibilities
Collaborate with cross-functional teams
Provide insights and recommendations to senior management

Requirements




Six Sigma Green/ Black belt certification
Minimum 10 years of relevant work experience in process excellence
Experience in large scale transformation engagements
Valuable understanding of Lean Six Sigma Analysis tools
Knowledge of ISO 9001/27001 compliance

Desirable
Experience in the customer service vertical
Proven track record of mentoring and developing teams

Working Arrangements
Shifts timings: UK shift
Week Off : 5 working days
Transport : No

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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