Job Location: 7th Floor, Nyati Plaza, Kharadi, Pune Opposite Reliance Mall Position: Executive Customer Service Industry: Agri Support / Farmer Assistance Process Job Overview: We are looking for dedicated and customer-focused candidates for our Agri Support Process. The role involves handling inbound and outbound calls through CRM systems, interacting with farmers in Marathi language, resolving farmer queries, and providing support related to agricultural products, services, and processes. Candidates must have agricultural educational background along with positive communication skills in Marathi.

Key Responsibilities:
Handle inbound and outbound calls with farmers using CRM software
Support farmers by answering agriculture-related queries
Provide guidance regarding agri products, services, and processes
Maintain accurate call records and updates in CRM system
Follow up with farmers for issue resolution and support activities
Coordinate with internal teams for escalations and query handling
Ensure customer satisfaction and skilled communication
Maintain daily productivity and service quality standards

Mandatory Eligibility Criteria:




B.Sc Agriculture (BSc Agri) is mandatory
Freshers and experienced candidates can apply
Marathi language communication is mandatory
Basic computer and CRM handling knowledge required
Good communication and interpersonal skills
Immediate joiners preferred

Preferred Skills:
Experience in customer service/telecalling/agri support process will be an added advantage
Comfortable interacting with farmers and rural customers
Positive understanding of agriculture practices and terminology
Problem-solving and customer handling skills

Salary: 13,000 to 20,000 per month (Incentives based on performance may be applicable)

Shift Timing: 09:00 AM to 6:00 PM

Work Location: 7th Floor, Nyati Plaza, Kharadi, Pune Opposite Reliance Mall

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Customer Service Pune (India)
🏢 Imperative Business Ventures
📍 India