29 Aug
|
Sunstone Education
|
Pune
29 Aug
Sunstone Education
Pune
Key Responsibilities
Act as the primary Point of Contact (POC) for students and parents throughout the program.
Make regular outbound calls to students and parents for onboarding, attendance, academic progress, and engagement.
Handle student onboarding and ensure all required documents are collected and verified.
Maintain accurate student records, documentation, and MIS reports.
Address student and parent queries and coordinate with academic and support teams for timely resolution.
Monitor student attendance, participation, and overall engagement, and follow up with students at risk.
Coordinate with faculty and internal stakeholders to ensure smooth batch operations.
Share regular updates, reminders, schedules, and significant announcements with students and parents.
Escalate critical student issues and ensure timely resolution.
Support batch-related administrative activities and maintain a high level of student satisfaction.
📌 Batch Success Manager Pune
🏢 Sunstone Education
📍 Pune