We are looking for a skilled Salesforce Service Cloud Specialist to join our team at Forward Eye Technologies, located in [location to be specified]. The ideal candidate will have 8 years of experience and a strong background in the E-Learning/EdTech industry.

Roles and Responsibility
Collaborate with cross-functional teams to design and implement Salesforce solutions.
Develop and maintain technical documentation for Salesforce implementations.
Provide training and support to end-users on recent Salesforce features and functionality.
Troubleshoot and resolve technical issues related to Salesforce applications.
Analyze business requirements and identify opportunities for process improvements using Salesforce.




Work closely with stakeholders to ensure seamless integration of Salesforce with other systems.

Job Requirements
Robust understanding of Salesforce Service Cloud platform and its applications.
Experience working with large datasets and developing reports and dashboards.
Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders.
Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
Ability to work in a quick-paced environment and meet deadlines.
Solid knowledge of E-Learning/EdTech industry trends and technologies.

📌 Salesforce Service Cloud Specialist Pune (India)
🏢 Forward Eye Technologies
📍 India