Roles and Responsibilities
Handle customer queries via chat process, ensuring timely resolution of issues.
Collaborate with internal teams to resolve complex customer complaints.
Maintain a high level of professionalism and courtesy in all interactions with customers.
Meet performance targets for quality, productivity, and first-call resolution rates.
📌 Tech Mahindra Hiring For International Chat Process Pune
🏢 Tech Mahindra
📍 Pune
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