Role Purpose

The Assistant Vice President 2 (AVP 2) is responsible for managing fund administration operations, leading client service delivery, driving process excellence, and ensuring compliance with regulatory and organizational standards. The role requires solid leadership capabilities, stakeholder management skills, and extensive knowledge of alternative investment structures, fund accounting, investor services, and operational controls.

Key Responsibilities
Operational Excellence & Delivery Management

Definition
Oversee end-to-end fund administration processes and service delivery.
Ensure timely and accurate completion of NAV calculations, financial reporting, investor reporting, and regulatory filings.
Monitor operational KPIs and implement corrective actions where required.
Drive efficiency through process optimization and automation initiatives.
Ensure adherence to service level agreements (SLAs).

Skillset Required
Process Management
Operational Excellence
Risk Management




Performance Monitoring
Continuous Improvement
Client Relationship Management

Definition
Act as a primary point of contact for key clients and investors.
Build and maintain solid client relationships through proactive engagement.
Understand client requirements and ensure high-quality service delivery.
Lead client meetings and provide updates on operational performance.
Handle escalations and resolve complex client issues effectively.

Skillset Required
Stakeholder Management
Client Servicing
Communication
Relationship Building
Negotiation

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📌 Assistant Vice President 2 Pune
🏢 Apex Group
📍 Pune