We are looking for a highly motivated and experienced Team Member to join our Agency Collections team at Tata Tele Business Services. The ideal candidate will have a solid background in collections and agency management, with excellent communication and problem-solving skills.

Roles and Responsibility
Manage and oversee the daily operations of the agency collections team to ensure timely and effective debt recovery.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Collaborate with internal stakeholders to resolve customer complaints and disputes.
Analyze and report on collection performance metrics to identify areas for improvement.
Train and guide team members on collection best practices and procedures.
Ensure compliance with regulatory requirements and company policies.

Job Requirements




Minimum 2 years of experience in collections or a related field.
Robust knowledge of collections principles, practices, and regulations.
Excellent communication, negotiation, and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Solid analytical and reporting skills.
Experience with CRM software and other collection tools.

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📌 Team Member Agency Collections Pune (India)
🏢 Tata Tele Business Services (TTBS)
📍 India