Job description

Job Summary:

We are looking for a highly organized and service-oriented qualified to manage client

visit experiences and support facility operations in a dynamic IT environment. This role is

ideal for candidates with a hospitality background who can bring a high level of

professionalism, attention to detail, and customer-centric mindset to enhance client

engagement and workplace experience.

Key Responsibilities:

Client Visit Experience:
Plan and execute end-to-end client visits, including agenda creation, logistics, and

coordination with internal stakeholders (sales, delivery, leadership).
Ensure a seamless and premium experience for clients from arrival to departure.
Prepare and maintain client-ready meeting rooms, AV setups, and branded materials.
Coordinate with security, reception, and pantry teams to ensure smooth operations

during visits.
Act as the primary point of contact for visiting clients, ensuring hospitality and

professionalism at all times.

Facility Coordination:
Collaborate with the facilities team to ensure the workplace is always client-





readyclean, protected, and well-maintained.
Support space planning, seating arrangements, and meeting room management.
Coordinate with vendors for housekeeping, catering, and maintenance services.
Assist in organizing internal events, town halls, and leadership visits.

Administrative & Reporting:
Maintain visit logs, feedback forms, and post-visit reports.
Track and manage inventory of hospitality supplies and welcome kits.
Support budgeting and procurement related to client visit and facility needs.

Qualifications:
Bachelors degree in Hospitality Management, Business Administration, or related field.
35 years of experience in hospitality, front office, or client servicing rolespreferably

in IT, corporate, or facility management settings.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office, Outlook, and facility management tools.

📌 Front Office Executive Pune (India)
🏢 Randstad
📍 India